Get in touch
Contact Us
Found an outdated rate, a bug, or just have a question? Send us an email and we'll get back to you as soon as we can.
What to contact us about
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Rate correction or outdated information
If a duty rate, threshold, or exchange rate looks wrong or out of date, let us know and we will verify and update it.
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Bug report
Something is not calculating correctly, a page is broken, or you found an error — please describe what you expected vs. what you saw.
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Feature suggestion
Missing a product category, currency, or a feature that would make the calculator more useful for you.
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General question
A question about how Philippine customs duty or VAT is computed that the site does not already answer.
Please note: We cannot give official customs rulings, act as a customs broker, or advise on specific shipments. For official assessments, contact the Bureau of Customs directly.
Tips for a faster reply
- ▸Include the product category and the rate you believe is incorrect.
- ▸For bugs, describe the input values you used and what result you got vs. what you expected.
- ▸Link to an official BOC or Tariff Commission source if you have one — it speeds up verification.